Our Clients will receive a few emails and text messages from the start of your program(s). A text / email will come from our email system. You will see, manage, and or pay your invoices.

Once the intake packet is completed, you will receive an email with your first month check-in.

Important emails will contain updated information that is given to the courts. Any questions, please send an email to info@coreprobation.com, or you can reach out by texting your group.

During sentencing, you were issued conditions from the court that MUST be met in order to successfully complete your probation. 

Core could ask for an early termination, but remember that the time ordered is also a term that was discussed for your probation. 

Courts may decide for you to remain on Probation during the court-ordered time. You continue to be on probation until the Judge signs the order to close out your case.

Any questions, bring them up to your group staff on your case.

All of the conditions are being monitored by Core Probation & Consulting.

All sales are final; there are no refunds. You MUST make sure your subscription has been turned off.

Your first testing supplies will be shipped upon completion of the intake form. If you are on your last test, it is your responsibility to make sure and bring it up to the group so we can issue the order, or you have a link in your email to order tests. Thanks for remaining in compliance.

The only technical skills needed are to download the Marco Polo App. A Group will be created, and a link will be text and sent to your email to join. All communication will take place using the communication platform.

Notification is sent out through Dial My Calls. Text Messages will come from 844-566-7833

Calls Come in from 844-442-0709

Email comes from Dial My Calls.

The second thing needed to check will be in the current links located in your email. 

Please ask if you need more information about this section.

Core Probation & Consulting Staff strives to provide you with excellent Customer Service skills. We treat you like a person.

As long as you follow the program and complete all the court orders, you can get through these difficult times.

Please let our staff know if we can do anything to help within your group. Core gives you the necessary tools that are needed to complete the services ordered. Striving for a win-win scenario. 

You will be given a set of tools to help guide you through the process. Our system will collect the necessary information in order to report back to the courts. 

If the courts are not receiving our documentation, you need to provide this information to your group with members of our Core Staff.

When ordering inventory from our systems, the Staff will check to make sure there are no new violations of the law, invoices must be current, and you MUST remain in compliance.  

You will receive an email with a tracking receipt in your email so you can track where the testing supply is. If you have not received anything from Core within a week, please reach out to Core at Info@coreprobation.com.

If the monthly payment is not received on or before the Client(s) starting calendar date every month. One or more of the following may occur:

1. You will be warned to make payment before the end of the date, or the program/service will be disconnected, and other violations could occur.

2. $100 / month late fee in addition to your regular monthly fee will occur. The fee will occur every month that the monthly payment is not received.

3. Make contact with Core Staff to make payment arrangements. If the arrangements are made and approved by Core, then no late fee will occur. 

If you do not keep to your agreement, then a late fee will be added for all the months missed, and Core will not approve any more payment arrangements for your case.

For any questions, please reach out to info@coreprobation.org.

Violations:

1. Missing probation/tests during the month. Either not doing the test/check in, or doing the testing outside of the given time period.

2. Failure to report any new violations of law. 

3. Violation of protective order. 

4. Violation of a no-contact order.

5. Failure to remain in compliance with the following:

a. Counseling

b. Interlock Company

c. State Agencies

d. Anyone else associated with your case

For any violation, one or all of the following actions could be done by Core Staff:

$100 violation charge. This is for each violation that occurs if you miss three tests, which equals $300. Don't miss or do your test(s) outside the testing windows.

Non-compliance report or an Order to Show Cause could be filed with the court, attorneys, probation officers, and or all of the above. All issues are digitally reported.

$30 alcohol test will be administered ($30 is due at the time you are tested). If the test needs to be sent out for levels, there will be an additional $80, and it is required at the time the test is sent to Quest Diagnostics. 

If the test is a false positive Core will give a $50 credit.

You could be instructed to do our violation course, which you need to complete to get back into compliance. This is $100 course and you should never have to take!

Meetings will be held in your private group. In order to resolve issues or concerns.

Core looks for resources available to you, giving the necessary tools to complete the program and or services.

From the time you start our program(s), filling out our service agreement, until the day Core puts in for a completion or termination.

Everything is monitored and communicated through our systems, which are monitored and recorded. All systems communicate and work together. 

These tools help give you the ability to remain in compliance while taking accountability, and as always, let us know how we can help or improve.

Our services start by filling out the service agreement. Our system has been designed to give you the necessary tools until the day we put in for a completion or termination. 

Everything is done and monitored, communicated through our system. The tools give you the ability to monitor your own case and remain in compliance while taking accountability. Let us know how we can improve our services.